Support & Feedback

Veeam Knowledge Base

Veeam Support Programs

We offer two paid support programs (Standard and Premium) that include support services as well as upgrades and updates to our products.

Standard Support

Veeam`s Standard Support program provides software support services during business hours (support policy) along with upgrades and updates to the products. One year of Standard Support is included with initial product license purchase.

Premium Support

Veeam`s Premium Support program provides 24/7 software support services and fastest response times for critical issues.



Other Support Options

Phone Support

United States+1 (614) 339 8252
Canada +1 (647) 694 0922
UK+44 (845) 508 70 05
  
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Not happy, or really happy with something? Let us know! Request a callback from a support manager.

Customers Feedback

Our technician, was great to work with. Willing to do what it took to solve our issue and address questions that came up along the way. Thanks!
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