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Veeam Knowledge Base

Veeam Support Programs

We offer two paid support programs (Standard and Premium) that include support services as well as upgrades and updates to our products.

Standard Support

Veeam`s Standard Support program provides software support services during business hours (support policy) along with upgrades and updates to the products. One year of Standard Support is included with initial product license purchase.

Premium Support

Veeam`s Premium Support program provides 24/7 software support services and fastest response times for critical issues.

Read Veeam support policy

Other Support Options

• Veeam Community Forums
• Support/Maintenance Renewal

Phone Support

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