https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IxMjkxIiwiaGFzaCI6Ijc2ODI4N2JkLTZjODktNDQ3MC1hNDNiLWIxMmU4Njc4N2JkZCJ9
1-800-691-1991 | 9am - 8pm ET
EN

nworks UI cannot be displayed, error "Cannot load scripts-main.js"

Challenge

nworks UI cannot be displayed and the following error appears instead:

"Cannot load scripts/main.js"

Cause

The "main.js" script cannot be loaded. This can happen due to a number of reasons. Generally something is preventing the content of the nworks site to be displayed correctly.

Solution

Here are the troubleshooting steps to take:

  1. Make sure that the script is present in "\Program Files\nworks\nworks Enterprise Manager Configuration\Scripts"

  2. Try specifying the path to the script in the browser address line explicitly to make sure the script is available

  3. Open the script with a text editor to make sure it is not corrupt

  4. If IIS 6 is utilized, then check site's Properties -> Documents -> disable checkbox "Enable Document Footer"

KB ID:
1291
Product:
Veeam Management Pack for Microsoft System Center
Version:
5.x
Published:
2011-10-10
Last Modified:
2020-08-28
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later