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- The "Index was outside the bounds of the array" error while opening nworks UI
The "Index was outside the bounds of the array" error while opening nworks UI
| KB ID: | 1308 |
| Product: | Veeam Management Pack for Microsoft System Center |
| Version: | 5.x |
| Published: | 2011-10-20 |
| Last Modified: | 2020-08-28 |
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Challenge
You may see the following error while opening nworks UI:
"Index was outside the bounds of the array"
Cause
The maindb.xml file is corrupted for some reason.
Solution
It is necessary to remove the "maindb.xml" file in the following way:
-
Locate and backup file "C:\Documents and Settings\All Users\Application Data\nworks\Management Center\maindb.xml" (for Win 2008 the location is "C:\ProgramData\nworks\Management Center”)
-
Stop nworks Enterprise Manager (Management Center) service
-
Delete file "C:\Documents and Settings\All Users\Application Data\nworks\Management Center\maindb.xml" (for Win 2008 the location is "C:\ProgramData\nworks\Management Center”)
-
Start nworks Enterprise Manager (Management Center) service
Once the service is started again, "maindb.xml" will be re-created.
NOTE: Removing maindb.xml file removes all the vCenter connection configuration, each VEM server advanced property customization and VEM server ESX cluster assignments.
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