"The given key was not present in the dictionary" error while opening nworks UI
| KB ID: | 1309 |
| Product: | Veeam Management Pack for Microsoft System Center |
| Version: | 5.x |
| Published: | 2011-10-20 |
| Last Modified: | 2020-08-28 |
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
Challenge
When opening nworks UI, the following error occurs:
"The given key was not present in the dictionary"
Cause
The maindb.xml file is corrupted for some reason.
Solution
It is necessary to remove the "maindb.xml" file in the following way:
- Locate and backup file "C:\Documents and Settings\All Users\Application Data\nworks\Management Center\maindb.xml" (for Win 2008 the location is "C:\ProgramData\nworks\Management Center”)
- Stop nworks Enterprise Manager (Management Center) service
- Delete file "C:\Documents and Settings\All Users\Application Data\nworks\Management Center\maindb.xml" (for Win 2008 the location is "C:\ProgramData\nworks\Management Center”)
- Start nworks Enterprise Manager (Management Center) service
Once the service is started again, "maindb.xml" will be re-created.
NOTE: Removing maindb.xml file removes all the vCenter connection configuration, each VEM server advanced property customization and VEM server ESX cluster assignments.
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Spelling error in text
Thank you!
Your feedback has been received and will be reviewed.
KB Feedback/Suggestion
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Thank you!
Your feedback has been received and will be reviewed.