BEM Search Server Doesn't Remove Successfully

KB ID:
1469
Product:
Veeam Backup & Replication
Version:
6.x
Published:
Last Modified:
2013-03-08

Challenge

When trying to remove a Search Server from BEM by clicking the remove button, the server being removed is stuck in a "Removing" state.  

User-added image

Cause


Solution

Veeam encourages backing up your SQL DB before making any changes.  
 

  1. Go to Microsoft SQL Server Management Studio (May need to be installed separately)
  2. Connect to the "ServerName\Instance" of the server that has the Backup Enterprise Manager DB
  3. Expand the Databases tab to get to the "VeeamBackupReporting" DB
  4. Expand the Tables tab to go to the "Catalog.SearchServers" Table 
  5. Right click edit top 200 rows (SQL 2008) or open table (SQL 2005) 
  6. Delete the row with the search server name that is stuck in the removing state.  
  7. Restart the BEM service.  

More Information

If you have any trouble with this solution, or have any questions, contact Veeam support.  

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

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