Although the nWorks service account has local administrator rights and is a member of the nWorks Enterprise Manager Accounts local group, nWorks Collector and Enterprise Manager cannot be installed, because the installer does not accept the specified service account. The following error occurs:
The user has not been granted the requested logon type on this computer.
To install nWorks 5.7 Collector and Enterprise Manager, it is necessary to grant the Log on locally rights to the service account that you specify during installation.
When the installation completes, you can deny this right or change the service account in Log On section of the service properties.
Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.