The user has not been granted the requested logon type on this computer

KB ID:
1676
Product:
Veeam Management Pack for Microsoft System Center;Veeam Smart Plug-in (SPI) for VMware
Version:
5.7
Published:
Last Modified:
2019-04-22

Challenge

Although the nWorks service account has local administrator rights and is a member of the nWorks Enterprise Manager Accounts local group, nWorks Collector and Enterprise Manager cannot be installed, because the installer does not accept the specified service account. The following error occurs:


The user has not been granted the requested logon type on this computer.

Cause

To install nWorks 5.7 Collector and Enterprise Manager, it is necessary to grant the Log on locally rights to the service account that you specify during installation.

Solution

When the installation completes, you can deny this right or change the service account in Log On section of the service properties.

More Information

The behavior is only present in nWorks 5.7 and will be eliminated in the next release.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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