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JetError -1404, JET_errIndexNotFound, No such index

KB ID: 1871
Product: Veeam Backup & Replication
Version: 8.x, 9.x
Published: 2014-04-21
Last Modified: 2020-08-13
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Challenge

When trying to open a database in VEAD, you receive the following error message:

JetError -1404, JET_errIndexNotFound, No such index
 

Solution

Log in to the domain controller from which you are trying to restore the database, run cmd as Administrator and run the following:
 
  1. Type regsvr32 schmmgmt.dll

    This command will register Schmmgmt.dll on your computer.
  2. Click Start, click Run, type mmc /a, and then click OK.
     
  3. On the File menu, click Add/Remove Snap-in, and then click Add.
     
  4. Under Available Standalone Snap-ins, double-click Active Directory Schema, click Close, and then click OK.

Next, open Active Directory Schema, find the attribute ObjectClass, select Properties and check the Index this attribute box.

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Apply the changes and back up the domain controller again.

More Information

The ObjectClass attribute was not automatically indexed in Windows 2003. In later versions of Windows, indexing is enabled automatically and the issue does not occur.
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