Veeam Explorer for Microsoft SQL Server displays no content

KB ID: 1978
Product: Veeam Backup & Replication
Version: 8.x
Published: 2014-12-15
Last Modified: 2020-08-13
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Challenge

When performing a SQL Item Restore, Veeam Explorer for Microsoft SQL Server launches successfully, but no content is displayed.

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The following is an example of what should be seen when the restore is working properly:

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Cause

The account used to perform Application-Aware Image Processing for the specified restore did not have sysadmin permissions.

Solution

The following must be taken in to account when configuring a backup job for SQL and when attempting to perform a SQL restore:
 
•The user account that you specify for guest processing of the Microsoft SQL Server VM in the backup job should have the sysadmin fixed role assigned on that SQL Server (see the "Creating Backup Jobs>Step 9. Enable Application-Aware Image Processing and Indexing" section of the Veeam Backup & Replication User Guide).
 

•The account you will use to access the target Microsoft SQL server where database will be restored needs sysadmin fixed role on that server.

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