1-800-691-1991 | 9am - 8pm ET
EN

Uninstalling Veeam Backup & Replication plug-in for Labtech

KB ID: 2044
Version: 1.1, 1.1.2
Published: 2015-06-17
Last Modified: 2020-08-13

Challenge

Uninstalling the plug-in using Plugin Manager only removes it from the list of plugins but leaves Veeam components (reports, monitors, etc.) and database data intact.

Cause

Uninstalling the Veeam Backup & Replication Plug-in by means of the LabTech Plugin Manager is not supported. If you accidentally remove the plug-in using the Plugin Manager, you will additionally need to delete the backup historical data from the LabTech database. To delete data, you must run a SQL script provided by Veeam Software against the LabTech database.

Solution

To correctly uninstall the plug-in follow this procedure:
  1. Download the following script if you are running plugin version 1.1 and the following script if you are running plugin version 1.1.2.
  2. Open the LabTech Control Center.
  3. From the Control Center menu, choose Help > Plugin Manager > Disable Veeam Backup & Replication Plugin.
  4. Click Advanced, select Manage Plugins > Remove plugin.
  5. If you are running LabTech 10 or 11 click Advanced, select Reload Plugins > Reload DBAgent Plugins. In the displayed dialog box, click Yes. Wait for LabTech to restart the database agent. If you are running LabTech 2013 skip this step.
  6. Run the script from step 1 against LabTech database.
  7. Restart the Control Center.
  8. After you restart the Control Center, clear the LabTech system cache. To do this, from the Control Center menu, choose Tools > Reload System Cache.

More information

Veeam monitors may not disappear from the UI at once. To force this procedure, restart LabTech MYSQL service.
KB ID: 2044
Version: 1.1, 1.1.2
Published: 2015-06-17
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later
Knowledge base content request
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.