- Veeam Support Knowledge Base
- The tasks array included at least one null element
The tasks array included at least one null element
| KB ID: | 2128 |
| Product: | Veeam Management Pack for Microsoft System Center | Veeam Management Pack 8.0 |
| Published: | 2016-04-28 |
| Last Modified: | 2020-11-19 |
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Challenge
Management Pack fails to display a segment of the environmental topology or a portion of performance information. The vmspi.log (default location: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector\Log) contains the following entries:
+** [VP038] buildInventory failed [***], The tasks array included at least one null element.
+** [VP050] performanceDaemon The tasks array included at least one null element.
+** [VP038] buildInventory failed [***], The tasks array included at least one null element.
+** [VP050] performanceDaemon The tasks array included at least one null element.
Cause
In complex and highly distributed environments collector threads are stalled.
Solution
The hotfix ensures that stalled threads are processed properly.
Follow these steps to apply the fix.
Follow these steps to apply the fix.
- Stop Veeam VMware Collector service.
- Make a backup of VeeamCollector.exe (default path: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector).
- Unpack the downloaded .zip and replace VeeamCollector.exe with the executable from the archive.
- Start Veeam VMware Collector service.
More information
MD5 checksum for KB2128.zip is ada548ca83000bf4a4bc4e384e191bb2
Should have any questions, contact Veeam Support.
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