The tasks array included at least one null element

Management Pack fails to display a segment of the environmental topology or a portion of performance information. The vmspi.log (default location: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector\Log) contains the following entries:

In complex and highly distributed environments collector threads are stalled.

The hotfix ensures that stalled threads are processed properly.

Follow these steps to apply the fix.

1. Stop Veeam VMware Collector service.
2. Make a backup of VeeamCollector.exe (default path: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector).
3. Unpack the downloaded .zip and replace VeeamCollector.exe with the executable from the archive.
4. Start Veeam VMware Collector service.

NOTE: In case you installed the Update 5 for Veeam Management Pack and the issue occurred again, reapply the hotfix from this KB article.

 

DOWNLOAD THE HOTFIX

MD5 checksum for KB2128.zip is ada548ca83000bf4a4bc4e384e191bb2

Should have any questions, contact Veeam Support.