The tasks array included at least one null element

KB ID: 2128
Products: Veeam Management Pack for System Center
Version: 8.0
Published:
Last Modified: 2016-04-29

Challenge

Management Pack fails to display a segment of the environmental topology or a portion of performance information. The vmspi.log (default location: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector\Log) contains the following entries:


+** [VP038] buildInventory failed [***], The tasks array included at least one null element.
+** [VP050] performanceDaemon The tasks array included at least one null element.

Cause

In complex and highly distributed environments collector threads are stalled.

Solution

The hotfix ensures that stalled threads are processed properly. Download the hotfix here.

Follow these steps to apply the fix.

  1. Stop Veeam VMware Collector service.
  2. Make a backup of VeeamCollector.exe (default path: C:\Program Files\Veeam\Veeam Virtualization Extensions for System Center\Collector).
  3. Unpack the downloaded .zip and replace VeeamCollector.exe with the executable from the archive.
  4. Start Veeam VMware Collector service.

 

More Information

If you have any questions, contact Veeam Support.
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