License cannot be installed in Veeam ONE 9.5

KB ID: 2193
Product: Veeam ONE
Version: 9.5
Last Modified: 2017-12-06


When installing the license file, the following error message may occur: 

License signature is invalid


Sometimes the license check module is unable to process the license key correctly.


To resolve the issue, install the GlobalSign certificates manually as per this KB article.

More Information

If you have any questions, contact Veeam Support.

Please be aware that starting from September 2018 downloading updates will require an active contract for the corresponding product.


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