License cannot be installed in Veeam ONE 9.5

KB ID: 2193
Product: Veeam ONE
Version: 9.5
Published:
Last Modified: 2017-12-06

Challenge

When installing the license file, the following error message may occur: 
 

License signature is invalid

Cause

Sometimes the license check module is unable to process the license key correctly.

Solution

To resolve the issue, install the GlobalSign certificates manually as per this KB article.

More Information

If you have any questions, contact Veeam Support.
How helpful is this article: 
5 out of 5 based on 5 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Request new content

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Orphus system