Expired license for Veeam Agent causes scheduled jobs to fail

KB ID:
2319
Product:
Veeam Backup & Replication
Version:
9.5 U2
Published:
Last Modified:
2017-07-11

Challenge

Although the license information screen shows that the license for Veeam Backup & Replication is valid, scheduled jobs are failing with the following error:


Error    Your trial license has expired

Cause

If Veeam Agent for Microsoft Windows or Veeam Agent for Linux running on a trial license is integrated with Veeam Backup & Replication, the expiration of that trial license causes the behavior described above.

Solution

Remove the expired trial license as decribed here.

More Information

Note: without the trial license, the product will operate in the free mode until a valid license key is installed.

Please be aware that we’re making changes which will restrict access to product updates for users without an active contract.

OK

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