Expired license for Veeam Agent causes scheduled jobs to fail

KB ID: 2319
Product: Veeam Backup & Replication
Version: 9.5 U2
Published: 2017-07-11
Last Modified: 2020-08-13
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Challenge

Although the license information screen shows that the license for Veeam Backup & Replication is valid, scheduled jobs are failing with the following error:
Error    Your trial license has expired

Cause

If Veeam Agent for Microsoft Windows or Veeam Agent for Linux running on a trial license is integrated with Veeam Backup & Replication, the expiration of that trial license causes the behavior described above.

Solution

Remove the expired trial license as decribed here.

More information

Note: without the trial license, the product will operate in the free mode until a valid license key is installed.
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