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Veeam ONE installation fails with "Couldn't create crypto provider" message


Veeam ONE installation fails with "Couldn't create crypto provider" message.


One of the known issues with Microsoft update 3000850 as per this MS KB article is the following: Opening Credential Manager fails with error 0x80090345", that also affects creating the crypto provider.


Follow these steps:

    1. On the Veeam ONE Server: Click Start > Run, type regedit, and then click OK.
    2. Navigate to the following path: HKEY_LOCAL_MACHINE\Software\Microsoft\Cryptography\Protect\Providers\df9d8cd0-1501-11d1-8c7a-00c04fc297eb.
    3. Create a new DWORD (32-bit value) and name it ProtectionPolicy.
    4. Set the value to 1 and save the changes.
    5. Restart the computer.

If the above-mentioned solution does not help, please follow the next Microsoft article.

More information

If you have any questions, contact Veeam Support.
Veeam ONE
6.x, 7.x, 8.x, 9.x
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