1-800-691-1991 | 9am - 8pm ET
EN

Repository Unavailable to Veeam Agent for Microsoft Windows Installed on a Veeam Backup and Replication Server

KB ID: 2403
Product: Veeam Agent for Microsoft Windows
Version: 2.x
Published: 2017-11-21
Last Modified: 2020-08-13
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

The behavior described here can be observed in the following configuration:

- multiple installations of Veeam Agent for Microsoft Windows (VAW) are targeted at a Veeam Backup and Replication (VBR) repository within the same domain;
- all VAW-processed computers are added to an AD computer group;
- the mentioned group is used to manage Agent Backup Permissions to access the repository.

This configuration works fine for all VAW installation except the one on the VBR server.

Cause

During the authentication on the same machine, Kerberos authentication is not used, thus making the repository unavailable for the local installation of VAW.

Solution

A group which contains NT AUTHORITY\SYSTEM account should be added to the Agents Backup Permissions.

By default, the BUILTIN\Administrators group contains the Local System account.
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.