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Installing Patch 1376 on Veeam Availability Console Azure Marketplace Appliance

Challenge

Applying this update to a Veeam Availability Console (VAC) Azure Appliance fails with: "A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard." 

Cause

Azure appliance installation requires SQL Server name hosting VAC database to be explicitly specified.

Solution

1. Log in to the VAC web UI and navigate to Configuration > Settings > SQL Server Connection.
2. Change Server name from localhost\veeamsql2012 to <servername>\veeamsql2012
 
User-added image

3. Apply the update.

More information

If you have any questions, contact Veeam Support.
KB ID:
2461
Product:
Veeam Service Provider Console
Version:
2.0.1.x
Published:
2018-03-14
Last Modified:
2020-08-13
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