Updating Veeam Availability Console Azure Appliance

KB ID: 2461
Product: Veeam Availability Console
Version: 2.0.1.x
Published:
Last Modified: 2018-05-23

Challenge

Applying this update to a Veeam Availability Console (VAC) Azure Appliance fails with: "A newer version of this application is already installed on this computer. If you wish to install this version, please uninstall the newer version first. Click OK to exit the wizard." 

Cause

Azure appliance installation requires SQL Server name hosting VAC database to be explicitly specified.

Solution

1. Log in to the VAC web UI and navigate to Configuration > Settings > SQL Server Connection.
2. Change Server name from localhost\veeamsql2012 to <servername>\veeamsql2012
 

User-added image

3. Apply the update.

More Information

If you have any questions, contact Veeam Support.

Please be aware that starting from September 2018 downloading updates will require an active contract for the corresponding product.

OK

Rate the quality of this KB article: 
5 out of 5 based on 1 ratings

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.

Request new content

Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Orphus system