1-800-691-1991 | 9am - 8pm ET

The Update cannot be installed due to the websites configuration issue


The Update cannot be installed. The installation fails with the error message:
"The object identifier does not represent a valid object. (Exception from HRESULT: 0x800710D8)"


Veeam ONE websites do not have proper bindings on the Internet Information Services (IIS) side.


To fix the issue:
1. Open IIS Manager on the Veeam ONE server
2. On the left panel locate the Veeam ONE websites
3. Right-click on the VeeamBusinessView website and select "Edit Bindings" option
4. In the opened window click on the "Add" button
5. Configure the following settings:
Type: HTTPS 
IP address: All Unassigned 
Port: 1239 (for reporter website), 1340 (for business view website) 
Hostname: blank 
SSL certificate: Veeam Self-Signed Certificate 
6. Do the same steps for VeeamReporter website
7. Start Veeam ONE websites: Right-click > Manage Website > Start
8. Install the Update file.

More information

Should you have any questions, contact Veeam Support.
Veeam ONE
8.x, 9.x
Last Modified:
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.


error icon

Oops! Something went wrong.

Please go back try again later.