- Knowledge Base Listing Page
- The Update cannot be installed due to the websites configuration issue
The Update cannot be installed due to the websites configuration issue
| KB ID: | 2650 |
| Product: | Veeam ONE |
| Version: | 8.x, 9.x |
| Published: | 2018-05-09 |
| Last Modified: | 2020-08-13 |
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Challenge
The Update cannot be installed. The installation fails with the error message:
"The object identifier does not represent a valid object. (Exception from HRESULT: 0x800710D8)"
Cause
Veeam ONE websites do not have proper bindings on the Internet Information Services (IIS) side.
Solution
To fix the issue:
1. Open IIS Manager on the Veeam ONE server
2. On the left panel locate the Veeam ONE websites
3. Right-click on the VeeamBusinessView website and select "Edit Bindings" option
4. In the opened window click on the "Add" button
5. Configure the following settings:
2. On the left panel locate the Veeam ONE websites
3. Right-click on the VeeamBusinessView website and select "Edit Bindings" option
4. In the opened window click on the "Add" button
5. Configure the following settings:
Type: HTTPS
IP address: All Unassigned
Port: 1239 (for reporter website), 1340 (for business view website)
Hostname: blank
SSL certificate: Veeam Self-Signed Certificate
IP address: All Unassigned
Port: 1239 (for reporter website), 1340 (for business view website)
Hostname: blank
SSL certificate: Veeam Self-Signed Certificate
6. Do the same steps for VeeamReporter website
7. Start Veeam ONE websites: Right-click > Manage Website > Start
8. Install the Update file.
8. Install the Update file.
More information
Should you have any questions, contact Veeam Support.
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Spelling error in text
Thank you!
Your feedback has been received and will be reviewed.
Oops! Something went wrong.
Please try again later.
KB Feedback/Suggestion
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Verify your email to continue your product download
We've sent a verification code to:
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Start using Veeam:
Download the product
&
Activate the license key
Thank you!
Your feedback has been received and will be reviewed.