Challenge
The Update cannot be installed. The installation fails with the error message:
"The object identifier does not represent a valid object. (Exception from HRESULT: 0x800710D8)"
Cause
Veeam ONE websites do not have proper bindings on the Internet Information Services (IIS) side.
Solution
To fix the issue:
1. Open IIS Manager on the Veeam ONE server
2. On the left panel locate the Veeam ONE websites
3. Right-click on the VeeamBusinessView website and select "Edit Bindings" option
4. In the opened window click on the "Add" button
5. Configure the following settings:
2. On the left panel locate the Veeam ONE websites
3. Right-click on the VeeamBusinessView website and select "Edit Bindings" option
4. In the opened window click on the "Add" button
5. Configure the following settings:
Type: HTTPS
IP address: All Unassigned
Port: 1239 (for reporter website), 1340 (for business view website)
Hostname: blank
SSL certificate: Veeam Self-Signed Certificate
IP address: All Unassigned
Port: 1239 (for reporter website), 1340 (for business view website)
Hostname: blank
SSL certificate: Veeam Self-Signed Certificate
6. Do the same steps for VeeamReporter website
7. Start Veeam ONE websites: Right-click > Manage Website > Start
8. Install the Update file.
8. Install the Update file.
More Information
Should you have any questions, contact Veeam Support.