Event ID 9782 is thrown after successful backup

KB ID: 2652
Product: Veeam Backup & Replication
Version: 9.x
Published:
Last Modified: 2018-05-14

Challenge

During Exchange 2010 application aware backup with “Copy only” option enabled you notice following events in Application event log on Exchange server:

Log Name:      Application
Source:        MSExchangeIS
Date:          5/10/2018 5:38:39 PM
Event ID:      9782
Task Category: Exchange VSS Writer
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Exchange2010
Description:
Exchange VSS Writer (instance 7333fe6c-94b5-4d0f-b62f-517eec18e04d:2) has completed the backup of database '<Database name>' with errors. The backup did not complete successfully, and no log files were truncated for this database.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="MSExchangeIS" />
    <EventID Qualifiers="49193">9782</EventID>
    <Level>2</Level>
    <Task>41</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2018-05-10T14:38:39.000000000Z" />
    <EventRecordID>1801912</EventRecordID>
    <Channel>Application</Channel>
    <Computer><Server name></Computer>
    <Security />
  </System>
  <EventData>
    <Data>7333fe6c-94b5-4d0f-b62f-517eec18e04d:2</Data>
    <Data><Database name></Data>
    <Binary>436F707900</Binary>
  </EventData>
</Event>

 

Cause

Copy only backup does not perform transaction logs truncation which may result in the mentioned event being generated.

Solution

Event can be safely ignored.

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