1-800-691-1991 | 9am - 8pm ET
EN

“Object reference not set to an instance of an object” error when initiating SharePoint restore

KB ID: 4104
Product: Veeam Backup for Microsoft Office 365 4.0
Published: 2021-02-12
Last Modified: 2021-03-18

Challenge

On a host with both Veeam Backup for Microsoft Office 365 and Veeam Backup & Replication installed, SharePoint restore initiated from Veeam Backup & Replication fails with “Object reference not set to an instance of an object” error.

Cause

This error occurs if the content type of a restored item has an empty Name attribute.

Solution

To install the hotfix KB4104:

  1. Confirm you are running Veeam Backup for Microsoft Office 365 build 4.0.1.625 prior to installing this hotfix. You can check this under Help and Support > About in Veeam Backup for Microsoft Office 365 console.
  2. Download VeeamExplorerForSharePoint_4.0.1.636_KB4104.zip.
  3. Execute VeeamExplorerForSharePoint_4.0.1.636_KB4104.msp as administrator on each machine where Veeam Explorer for Microsoft SharePoint is installed.

After installing the hotfix KB4104, build versions of Veeam Explorer for Microsoft SharePoint and Veeam Explorer for Microsoft OneDrive for Business will change to 4.0.1.625/636.

MD5: 6ea1ff6424897fabff52e5d04411e062
SHA-1: 4029bf46cff7790fae43bf58c93ab79b09c67494
KB ID: 4104
Product: Veeam Backup for Microsoft Office 365 4.0
Published: 2021-02-12
Last Modified: 2021-03-18

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please try again later.