https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2I0MTMxIiwiaGFzaCI6IjA1OTZjNDRkLWUxMjctNDdmZi04MWI2LTA4MDI1NGIyN2ZjYiJ9
1-800-691-1991 | 9am - 8pm ET
Contact Sales Downloads Support Forums
EN

  • Knowledge Base Listing Page
  • Monthly License Usage report is not generated when using Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure

Monthly License Usage report is not generated when using Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure

KB ID: 4131
Product: Veeam Service Provider Console 5.0, Veeam Service Provider Console for the Enterprise 5.0
Published: 2021-03-18
Last Modified: 2021-03-25
This issue is fixed in the Patch 2

Challenge

Monthly Licensing Report generation fails with “ReportingJob task error: System.ArgumentException: An item with the same key has already been added.“ error if there is Veeam Backup Enterprise Manager in the Veeam Cloud Connect infrastructure.

Solution

  1. Make sure you’re running VSPC v5 patch 1 before proceeding with the installation.
  2. Stop "VeeamManagementPortalSvc" service on the VSPC server.
  3. Replace the files below with new versions in the following directory "C:\Program Files\Veeam\Availability Console\ApplicationServer".
    • Veeam.MBP.LicenseManager.dll 
    • Veeam.Portal.DataManagement.dll
    • Veeam.MBP.Service.exe

  4. Start "VeeamManagementPortalSvc" service on the VSPC server.

DOWNLOAD PRIVATE FIX
MD5: c506094790f28d225c15b3f11ad8bd87
SHA-1: 375ad6fccf967390607b9344cd710a3a208e1a53
KB ID: 4131
Product: Veeam Service Provider Console 5.0, Veeam Service Provider Console for the Enterprise 5.0
Published: 2021-03-18
Last Modified: 2021-03-25
BACK TO KB SEARCH

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.

Stay up to date with Veeam product updates, latest news, and recent content.
By subscribing, you are agreeing to receive information about Veeam products and events and to have your personal information managed in accordance with the terms of Veeam's Privacy Policy. You can unsubscribe at any time.