When executing a Replica plan, Veeam Recovery Orchestrator may hang as it processes each VM in the plan. This hang will occur if two vCenters are used (one Production and one DR), and the source vCenter is down or otherwise unreachable.
This issue only affects Replica plans.
The following Orchestration plans are not affected:
As this issue only affects Replica plans, the patch on this article is optional for Veeam Recovery Orchestrator deployments not using Replica plans.
Follow the steps below to install a patch to resolve this issue and prevent the hang condition.
Before installing the patch, ensure that:
The patch to resolve this issue is deployed in two stages. First, the patch is installed on the Veeam Recovery Orchestrator server. Then, a different patch is deployed on each Veeam Backup Server where an Orchestrator agent is installed.
Perform the following steps on the Veeam Recovery Orchestrator server.
msiexec /p C:\temp\VAO.Server.x64_18.104.22.16882.msp
Perform the following steps on each Veeam Backup Server where the Orchestrator Agent is installed.
msiexec /p C:\temp\VAO.Agent.x64_22.214.171.12482.msp
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