Description
Si vous avez un ACT ! Software installé Le job Veeam Agent pour Microsoft Windows ou le job Veeam Backup & Replication avec l'Application-aware processing échoue avec ce qui suit :
Failed to create snapshot. Error code -2147212300. 'Backup job failed.
Cannot create a shadow copy of the volumes containing writer's data.
A VSS critical writer has failed. Writer name: [SqlServerWriter]. Class ID: [{a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}]. Instance ID: [{1d68f503-11fd-4591-9cf4-90e034386ae9}]. Writer's state: [VSS_WS_FAILED_AT_PREPARE_SNAPSHOT]. Error code: [0x800423f4].'
Cannot create a shadow copy of the volumes containing writer's data.
A VSS critical writer has failed. Writer name: [SqlServerWriter]. Class ID: [{a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}]. Instance ID: [{1d68f503-11fd-4591-9cf4-90e034386ae9}]. Writer's state: [VSS_WS_FAILED_AT_PREPARE_SNAPSHOT]. Error code: [0x800423f4]. (System.Exception)
En même temps, ces erreurs apparaissent dans le journal des applications Windows :Log Name: Application Source: SQLWRITER Event ID: 24582 Level: Error Keywords: Classic User: N/A Computer: TEST Description: Sqllib error: Failed to create VDS object. hr = 0x80770005. Log Name: Application Source: SQLVDI Event ID: 1 Level: Error Keywords: Classic User: N/A Computer: TEST Description: SQLVDI: Loc=IdentifySQLServer. Desc=Initialize. ErrorCode=(1332)No mapping between account names and security IDs was done. . Process=5728. Thread=70504. Client. Instance=ACT7. VD=.
Solution
Effectuez les étapes suivantes pour résoudre le problème :
- Ouvrez le Gestionnaire de configuration de SQL Server.
- Accédez aux Services SQL Server.
- Sélectionnez une instance appropriée (par exemple, SQL Server(ACT7)).
- Modifiez la connexion à partir du compte intégré : Système local vers compte intégré : Service local