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How to configure Email Notifications when using Gmail or Google Apps Mail in Veeam ONE

KB ID: 2785
Product: Veeam ONE 11, Veeam ONE 10a, Veeam ONE 9.5, Veeam ONE 9.0, Veeam ONE 8.0, Veeam ONE 7.0
Published: 2018-10-22
Last Modified: 2021-03-31

Challenge

You need to configure email notifications to be sent to a Gmail or Google Apps Mail account in Veeam ONE.

Cause

Use of port 587 is required for TLS when communicating with Gmail or Google Apps Mail.

Solution

Set the Port to 587 in Veeam ONE console > Options > Server Settings > SMTP Settings.

Ensure that both Enable SSL security and Use authentication checkboxes are checked.

More information

More information is available in this Google KB.

In some rare cases the ‘Access for less secure apps’ may need to be Turned On. For details, check this KB article.
KB ID: 2785
Product: Veeam ONE 11, Veeam ONE 10a, Veeam ONE 9.5, Veeam ONE 9.0, Veeam ONE 8.0, Veeam ONE 7.0
Published: 2018-10-22
Last Modified: 2021-03-31

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