360 ONE strengthens its enterprise data resilience with Veeam

Threat actors only have to be lucky once, whereas we have to be prepared 365 days of the year. Veeam gives us confidence that our data is protected and that we can recover fully and rapidly from an incident.
Chirag Thakkar
SVP of Technology, 360 ONE

The Business Challenge

India’s financial landscape is transforming at an extraordinary pace, spurred by strong economic growth, rising financialization, and deep structural reforms. 360 ONE has positioned itself at the heart of this evolution, growing into one of the country’s largest asset and wealth management companies in just over a decade.

To continue expanding its services and client base, 360 ONE must maintain high availability for its core data and systems.

The breadth of the company’s operations requires it to maintain compliance with comprehensive regulatory frameworks. As 360 ONE navigated exponential growth, regulatory compliance, and an expanding threat landscape, they evaluated more modern backup and recovery capabilities to support greater automation, resilience, and operational efficiency..

“Managing backups required significant operational effort, and we wanted to modernize our approach to achieve faster recovery and greater automation,” said Thakkar. “We wanted to move to a next-generation solution that enabled us to be more efficient, proactive and resilient.”

The Veeam Solution

360 ONE chose Veeam to transform its data resilience posture and unify backup and replication across an extensive hybrid IT landscape that spans multiple subsidiaries. From a single point of control, Veeam provides holistic protection for on-premises systems, public cloud workloads hosted on AWS, Google Cloud, Microsoft Azure, and private cloud environments. It also covers a full spectrum of modern and traditional workloads, including containers, bare-metal servers, virtualized environments, and SaaS applications.

“Veeam’s comprehensive coverage strengthens our data resilience architecture,” said Thakkar. “Veeam is a key component of our enterprise data resilience strategy, supporting protection and recovery across our distributed data environments.”

Veeam Vault also offers an added layer of security by providing 360 ONE with an immutable, encrypted, and logically air-gapped repository for its backup data. The company also proactively scans backups for malware to ensure that their recovery data remains uncorrupted.

Committed to building rock-solid defenses, 360 ONE became India’s first company to participate in the Veeam Cyber Secure Program. The Veeam Cyber Secure Program focuses on the pillars of protect, prepare, and prevail. By taking part in this program, 360 ONE is ensuring their data is protected through a secure-by-design architecture, while ensuring their teams are prepared to respond to cyberattacks and recover, quickly.

“Veeam experts worked with us to design and implement a robust data resilience architecture as part of Veeam Cyber Secure,” said Thakkar. “They now provide ongoing security assessments, audits, training, and world-class incident response, elevating our cyber resilience measures far higher than they were before. Speed of innovation is something I really like about Veeam. They help us continuously evolve our resilience capabilities in line with changing threats and regulatory expectations.”

To ensure it continues to get the most out of its Veeam solutions, 360 ONE also engages a Veeam technical account manager for dedicated support.

“Working with a Veeam technical account manager who knows the technology and our business inside out gives us maximum return on our investment while building our team’s expertise,” said Thakkar. “We also get faster support resolution because our TAM can answer most queries directly.”

By automating backup processes and unifying on a single console, 360 ONE has halved the time spent on daily management and evidence gathering for audits. Backup and replication operations are now centrally managed with significantly improved efficiency.

In the event of an operational disruption, 360 ONE has confidence in its ability to restore services rapidly using Veeam. During a disaster recovery exercise, the company validated its ability to restore services rapidly using Veeam Instant Recovery.

With Veeam solutions and services, 360 ONE is shaping full-spectrum data resilience to ensure proactive protection, robust backup, rapid recovery, and continuous improvement.

“We can pursue new opportunities while maintaining very high security and compliance standards, unlocking the next exciting phase for 360 ONE,” said Thakkar.

The Results

  • 50% less time spent on backup and audit administration
    “Our backup administrator used to be constantly busy with low-level tasks, such as checking if backups completed successfully or manually compiling information for audits,” said Thakkar. “Now, Veeam has automated much of that work, freeing up more time to focus on work that adds strategic value.”
  • Provides scalable data resilience across a highly complex infrastructure
    360 ONE achieves scalable data resilience across its hybrid IT landscape with Veeam, achieving centralized control and streamlined data protection. The solution safeguards on-premises systems, multi-cloud workloads, and diverse environments including containers, bare metal, virtual machines (VMs), and SaaS applications.
  • Simplifies compliance with far-reaching regulations
    Veeam supports 360 ONE’s broader data protection and cyber resilience framework, helping demonstrate strong governance practices.

Company:

360 ONE is a multi-national wealth and asset management company headquartered in Mumbai, India. Founded in 2008, the company manages over $79 billion in assets for ultra-high net worth and high net worth families, institutional investors, and emerging affluent clients.

Challenge:

As a leading wealth and asset manager serving high-net-worth clients in a tightly regulated environment, 360 ONE places a strong emphasis on availability and resilience. As the organization scaled rapidly, 360 ONE evaluated modern data resilience technologies to further enhance automation, operational efficiency, and long-term resilience

Results:

  • 50% less time spent on backup and audit administration
  • Provides scalable data resilience across a highly complex, hybrid infrastructure
  • Simplifies compliance with far-reaching regulations