Build King Safeguards Critical Construction Data with Data Resilience from Veeam

Build King, one of Hong Kong’s leading construction companies, has been in business for more than 45 years. It operates as a principal contractor in the construction industry, undertaking large-scale infrastructure projects in Hong Kong, focusing on three areas: civil engineering, building and environmental.

Many construction processes remain traditional, making modernization and digitalization—through robotics, data, and computerization—a major challenge. The Hong Kong Government is actively promoting “Construction 2.0” and industry-wide digital transformation. Initiatives include Building Information Modeling (BIM), Common Data Environment (CDE), and the Smart Site Safety System (4S).

“With government initiatives like the CDE, all data must be digitized and shared with clients and subcontractors. Data is now at the heart of project management, decision-making, and real-time adjustments. Without accurate data, it’s impossible to make informed decisions quickly, which is critical in construction projects,” said Stanley Lau, Head of Information Technology at Build King.

While the financial losses from downtime in construction are not yet as severe as in the financial services sector, increasing reliance on real-time data and system access makes IT resilience and redundancy critical. Any data loss or downtime could directly or indirectly delay essential workflows, particularly online operations requiring real-time data.

“Construction projects can span anywhere from four to ten years, with post-completion phases extending into financial settlements and dispute resolutions,” said Lau. “Over the course of these projects, long-term employees often accumulate a decade’s worth of emails, resulting in mailboxes full of valuable information. This makes it essential to have easy access to backups and recovery options to preserve this data.

Build King selected Veeam Data Cloud for Microsoft 365 to back up Microsoft Exchange Online, OneDrive for Business and selected SharePoint sites. The company previously used Veeam Data Platform to protect its virtual machines and experienced high reliability in backup recovery and data availability. This positive experience, combined with Veeam’s industry credibility among IT professionals in construction, made it an easy choice to address Build King’s growing SaaS data resilience needs.

“The IT team is highly satisfied with Veeam Data Cloud for Microsoft 365, as it eliminates the complexity of designing backup infrastructure and enables quick, reliable recovery, reducing the time to restore often critical project documents or emails from weeks to minutes. This level of efficiency was not possible with our previous solution,” said Lau. “My IT colleagues find Veeam Data Cloud for Microsoft 365 simple to use and configure. Any adjustments can be made easily, reducing the team’s workload and allowing them to focus on other priorities.”

Build King seamlessly adopted Veeam Data Cloud for Microsoft 365, enabling one-click data backup for a truly effortless start. This streamlined process made it easy to manage the large volumes of data Build King manages. Such convenience allows Build King to quickly deliver robust protection and compliance for Microsoft Exchange and SharePoint data in line with the organization’s cybersecurity and data governance standards.

With Veeam, Build King can also ensure that its historical emails and data are preserved. Whether it's months or decades of data, the business safely maintains emails and critical documentation that may be necessary for arbitration or litigation purposes. Currently, Build King backs up mainly document-based data for each project. Within five years, full digital adoption is expected to significantly increase per-project data volume with both structured and unstructured data.

Across industries, companies are continuously strengthening defences against evolving cyberattacks, including AI- and bot-driven threats. Organizations are working to implement multi-layer protection across data, endpoints, and network perimeters. Build King relies heavily on trusted third-party providers, like Veeam, for protection and cyber resilience. The team currently follows the 3-2-1-1-0 model to ensure data resilience in the event of an outage or cyber-attack. Tools like Veeam help to provide confidence, that if a cyber-attack were to happen, Build King would be able to recover with ease.

“Most employees are unaware of the technicalities and importance of having the right data resilience strategy in place. They fully trust the IT team to protect, restore and recover their crucial emails and data when needed. In turn, this raises the IT department’s sense of responsibility. Creating a worry-free work environment isn’t easy but Veeam is helping us do just this,” said Lau.

• Reduces Microsoft 365 data recovery times from weeks to minutes
  Build King can recover data in minutes with Veeam, ensuring business continuity whether from an accidental email or document deletion.
• Extends the availability of former employees’ Microsoft Exchange data indefinitely
  When employees leave the organization they can take a wealth of information with them, Build King can now easily store and secure previous employees’ inboxes. Build King often requires access to these emails and documents at the end of a project for financial settlements and dispute resolutions. With Veeam, Build King can now do this with ease.
• Enables compliance with data security and privacy audits, and regulatory requirements
  Build King is a listed company that undergoes annual mandated internal and external audits. Anticipating stricter national data security and privacy guidelines in the coming years, Build King relies on Veeam to meet current compliance and audit requirements, and trusts Veeam to support them in the future.