Challenge
The following message displayed while opening Processes tab in Veeam Monitor client for a Virtual Machine:
It asks for user credentials each time. Specifying the correct credentials does not work.
Solution
Please ensure following prerequisites are met:
- The Remote Registry service must be Enabled and Started (it is also recommended to set this service to start automatically with Windows):
- This service can be configured via Services which is accessible by entering services.msc in the Windows Run Prompt.
- The Local Policy "Always wait for the network at computer startup and logon" must be Enabled.
- This can be updated using the Local Group Policy Editor which is accessible by entering gpedit.msc in the Windows Run Prompt.
- The policy can be found at the following path in the Local Group Policy Editor: Computer Configuration > Administrative Templates > System > Logon.
- Make sure that the fully qualified domain name (FQDN) can be reached from the Veeam ONE server.
NOTE: Veeam ONE resolves the Virtual Machine name using exactly the same name specified in the infrastructure view.
More Information
If you have any questions, please contact Veeam Support for assistance.