https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IxMzIyIiwiaGFzaCI6IjgzMGFjODY0LTFmYTItNDRmOC1hZmQ2LWEyZjk1OWQ0NTUwMyJ9
1-800-691-1991 | 9am - 8pm ET
EN

Unable to Use the "Processes" Tab in Veeam ONE Monitor

Challenge

The following message displayed while opening Processes tab in Veeam Monitor client for a Virtual Machine:
User-added image
It asks for user credentials each time. Specifying the correct credentials does not work.

Solution

Please ensure following prerequisites are met:
  1. The Remote Registry service must be Enabled and Started (it is also recommended to set this service to start automatically with Windows):
    • This service can be configured via Services which is accessible by entering services.msc in the Windows Run Prompt.
  2. The Local Policy "Always wait for the network at computer startup and logon" must be Enabled.
    • This can be updated using the Local Group Policy Editor which is accessible by entering gpedit.msc in the Windows Run Prompt.
    • The policy can be found at the following path in the Local Group Policy EditorComputer Configuration > Administrative Templates > System > Logon.
  3. Make sure that the fully qualified domain name (FQDN) can be reached from the Veeam ONE server.

NOTE: Veeam ONE resolves the Virtual Machine name using exactly the same name specified in the infrastructure view.

More information

If you have any questions, please contact Veeam Support for assistance.
KB ID:
1322
Product:
Veeam ONE
Version:
Any
Published:
2011-10-26
Last Modified:
2020-08-13
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later