Veeam Support Knowledge Base
Unable to Use the "Processes" Tab in Veeam ONE

Unable to Use the "Processes" Tab in Veeam ONE

KB ID:	1322
Product:	Veeam ONE
Version:	Any
Published:	2011-10-26
Last Modified:	2025-05-01

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Challenge

The following message is displayed when opening the Processes tab in Veeam ONE Client for a Virtual Machine:

Failed to connect to the Guest OS. Verify that server is up, running, and accessible to Veeam ONE server.

Solution

Please ensure that the prerequisites are met:

VMware vSphere In-Guest Processes > Prerequisites

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