- Veeam Support Knowledge Base
- Veeam Management Pack for Microsoft System Center Collector Error: "Proxy Authentication Required"
Veeam Management Pack for Microsoft System Center Collector Error: "Proxy Authentication Required"
| KB ID: | 1577 |
| Product: | Veeam Management Pack | 9a | 13 |
| Published: | 2012-04-26 |
| Last Modified: | 2024-12-19 |
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Challenge
Despite there being no internet proxy between the collector and the monitored targets, and connection to the monitored targets is stable (i.e., the Test Connection utility shows "Success"), the following problems occur:
- No data is displayed in the Operations Manager console.
- The log shows the (407) Proxy Authentication Required errors.
Cause
These issue can occur when Internet Proxy settings have been enabled within the OS Internet Options.
Solution
- Open Internet Properties (inetcpl.cpl)
- Switch to the Connections tab, and click LAN settings.
- Ensure that the Use a proxy server for your LAN check box is cleared and save the settings.
- Restart the collector in the Veeam Extensions UI
- Open the Veeam Collectors tab.
- Select the collector node on the left-side.
- Click Restart Service.
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