1-800-691-1991 | 9am - 8pm ET
EN

Veeam Explorer for Exchange fails to install

KB ID: 1689
Product: Veeam Backup & Replication
Version: 6.5.x
Published: 2012-11-12
Last Modified: 2020-08-13

Challenge

When installing or upgrading to version 6.5 of Veeam Backup & Replication, Veeam Explorer for Exchange fails to install with an error similar to the following:

<<< Error 1935. An error occurred during the installation of assembly 'Microsoft.VC90.CRT,version="9.0.21022.8",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"

Cause

This issue is still under review; however, it does appear to be a C Runtime exception.

Solution

In the few cases this has been reported, running the following command on the Veeam Backup & Replication server from a command prompt has found any issues and corrected them from the installation cache or service pack:

sfc /scannow

Once this has finished you can re-run the installation executable.
KB ID: 1689
Product: Veeam Backup & Replication
Version: 6.5.x
Published: 2012-11-12
Last Modified: 2020-08-13

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.