- Veeam Support Knowledge Base
- IBM Tape Library Not Listed in Device Manager under “Medium Changers”
IBM Tape Library Not Listed in Device Manager under “Medium Changers”
| KB ID: | 1830 |
| Product: | Veeam Backup & Replication | 7.0 | 8.0 | 9.0 | 9.5 | 10 | 11 | 12 | 12.1 | 12.2 | 12.3 | 12.3.1 | 12.3.2 | 13 | 13.1 |
| Published: | 2013-11-12 |
| Last Modified: | 2025-03-13 |
Get weekly article updates
Cheers for trusting us with the spot in your mailbox!
Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest
Oops! Something went wrong.
Please, try again later.
Challenge
IBM System Storage Tape Library does not appear under the heading Medium Changers in the Device Manager, preventing it from working with Veeam Backup & Replication.
Cause
The issue occurs when the Library Mode is set to Sequential within the IBM System Storage Tape Library configuration.
Solution
To resolve this, change the Library Mode to Random.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
To submit feedback regarding this article, please click this link: Send Article Feedback
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.