- Veeam Support Knowledge Base
- Missing Data in SCOM Top Dashboards
Missing Data in SCOM Top Dashboards
| KB ID: | 1840 |
| Product: | Veeam Management Pack | 6.0 | 6.5 | 7.0 | 8.0 | 9.0 | 9a | 13 |
| Published: | 2013-12-04 |
| Last Modified: | 2024-12-26 |
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Challenge
While Veeam Collector works fine, and performance data are showing up in SCOM performance views, the Top dashboards are empty.
- Top Clusters
- Top Datastores
- Top Hosts
- Top Virtual Machines
Cause
The Top dashboards are populated with data from the Data Warehouse database, unlike the performance views which are based on the data stored in OperationsManager database.
Solution
Verify that performance metrics are present in the Data Warehouse.
- Open the Reporting pane in the SCOM console.
- Use the Veeam VMware Performance History report relevant to the Top dashboard in question.
Example: If data is missing in the Top Hosts view, check the "vSphere Hosts CPU Performance History" and "vSphere Hosts Memory Performance History" reports.
Note: Data can take up to 48 hours to be fully inserted into the Data Warehouse after importing the Management Pack (MP).
More Information
If sufficient time has passed since the Veeam Management Pack installation and data is still missing in the Data Warehouse, please open a case with Veeam Support.
If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.
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