https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IxOTI5IiwiaGFzaCI6IjRhZDY0MGY2LWE2NWQtNDJlZC04ZmNiLTg5Yzg1OTMxZTgzMyJ9
Cannot register management service. The specified service has been marked for deletion.
Challenge
A job using Application-Aware Image Processing fails with an error similar to:
Error: Cannot register management service. Service name: [VeeamVssSupport]. Cannot create service. Machine: [x.x.x.x]. The specified service has been marked for deletion. Code:1072
Cannot create service.
Win32 error:The specified service has been marked for deletion.
Code: 1072.
Win32 error:The specified service has been marked for deletion.
Code: 1072.
Cause
The VeeamVssSupport service cannot be installed because it was never uninstalled. It was marked for deletion instead of being deleted. It cannot be removed, but will be removed automatically when the guest OS reboots.
Typically this is due to one of the following programs being open at the time the deletion command was received:
- mmc.exe (Services.msc is the most common example, but any MMC console may cause this error)
- Task Manager
- Sysinternals Process Explorer
Typically this is due to one of the following programs being open at the time the deletion command was received:
- mmc.exe (Services.msc is the most common example, but any MMC console may cause this error)
- Task Manager
- Sysinternals Process Explorer
Solution
To resolve, reboot the Guest VM to prompt the OS to remove the service.
More information
Information related to issue similar to this can be found here:
http://stackoverflow.com/questions/305037/sc-deleteservice-failed-1072
http://stackoverflow.com/questions/20561990/how-to-solve-the-specified-service-has-been-marked-for-deletion-error
http://stackoverflow.com/questions/305037/sc-deleteservice-failed-1072
http://stackoverflow.com/questions/20561990/how-to-solve-the-specified-service-has-been-marked-for-deletion-error
KB ID:
1929
Product:
Veeam Backup & Replication
Version:
7.x,8.x
Published:
2014-09-24
Last Modified:
2020-08-13
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