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Enterprise Manager: Failed to create website 0x80070020

KB ID: 1992
Product: Veeam Backup & Replication | 12
Published: 2015-01-27
Last Modified: 2023-06-06
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Challenge

Attempting to install/upgrade Veeam Backup Enterprise Manager fails with the following error:

Failed to create website 0x80070020

Cause

Local antivirus or antimalware software is interfering with the installation process.

Solution

Disable any local antivirus or antimalware software and rerun the installation.

More Information

Note: Customers have reported that Windows Defender Advanced Threat Protection can cause this issue. As such, it should be temporarily disabled to allow the installation of Veeam Backup Enterprise Manager to complete.

 

If the install/upgrade continues to fail after disabling all antivirus/antimalware software, please create a support case and attach a ZIP file containing all files and folders found within: C:\ProgramData\Veeam\Setup\Temp

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

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