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Failed Load Library During Application-Aware Processing of Oracle Running on Linux

KB ID: 2163
Product: Veeam Backup & Replication
Published: 2016-09-20
Last Modified: 2025-07-30
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Challenge

When backing up a Linux VM running Oracle using Application-Aware Processing the following error occurs:

Failed load library [/u01/oracle/product/12.1.0.2/db_1/lib/libclntsh.so]. libmql1.so: cannot open shared object file: No such file or directory when performing a backup

Solution

Confirm Oracle Edition

Veeam Backup & Replication does not support Oracle Express eidtion.

Check which Oracle edition is installed using this query:

select * from product_component_version;

Re-Link Oracle Libraries

You can relink the product executables manually by using the relink shell script found in $ORACLE_HOME/bin/

You must relink the product executables every time you apply an operating system patch or after an operating system upgrade.

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

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