Not All Privileges are Assigned to Caller error during upgrade/install

KB ID: 2465
Product: Veeam ONE
Version: 7.x, 8.x, 9.x
Published: 2018-03-26
Last Modified: 2020-08-13
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Challenge

During upgrade/install, the following error occurs, preventing the installer from advancing:
 “Not all privileges or groups referenced are assigned to the caller”

Cause

This is caused by permission/assignment issues within the Global Policy settings. Specifically, the Debug Programs policy is not applied to the credentials being used to execute the installer.

Solution

  1. Open Run and type in secpol.msc to bring up the Local Security Policies
  2. Navigate to Security Settings > Local Policies > User Rights Assignment and locate the policy for “Debug programs”User-added image
  3. Right Click the policy and select Properties
  4. The credentials being used to run the install should be listed here, or be included in one of the groups listed. 

More Information

Should you have any questions, contact Veeam Support.
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