1-800-691-1991 | 9am - 8pm ET

Not All Privileges are Assigned to Caller error during upgrade/install


During upgrade/install, the following error occurs, preventing the installer from advancing:
 “Not all privileges or groups referenced are assigned to the caller”


This is caused by permission/assignment issues within the Global Policy settings. Specifically, the Debug Programs policy is not applied to the credentials being used to execute the installer.


  1. Open Run and type in secpol.msc to bring up the Local Security Policies
  2. Navigate to Security Settings > Local Policies > User Rights Assignment and locate the policy for “Debug programs”User-added image
  3. Right Click the policy and select Properties
  4. The credentials being used to run the install should be listed here, or be included in one of the groups listed. 

More information

Should you have any questions, contact Veeam Support.
Veeam ONE
7.x, 8.x, 9.x
Last Modified:
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.


error icon

Oops! Something went wrong.

Please go back try again later.