https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IyNjkzIiwiaGFzaCI6IjUzNmZjNTk5LWQ5ZDktNGEyZC04ZmNjLWZiOWFhZmRhZjZiZiJ9
1-800-691-1991 | 9am - 8pm ET
EN

Adding on-premises SharePoint organization to Veeam Backup for Microsoft Office 365 fails with “Encountered an internal error in the SSL library”

Challenge

Adding an on-premises SharePoint organization with the Use SSL parameter enabled fails with the following error: “Connecting to remote server <servername> failed with the following error message: The server certificate on the destination computer (<servername>:<port>) has the following errors: Encountered an internal error in the SSL library.”

User-added image

Cause

WinRM service is not configured to use HTTPS.

Solution

To make WinRM use HTTPS, please follow Microsoft article How To: Configure WINRM for HTTPS on each machine in your SharePoint farm.
Once done, ensure that a specified port matches the one configured as per the article above, and try adding organization again.

KB ID:
2693
Product:
Veeam Backup for Microsoft Office 365
Version:
2.0
Published:
2018-07-24
Last Modified:
2020-08-13
Please rate how helpful this article was to you:
5 out of 5 based on 1 ratings
Thank you for helping us improve!
An error occurred during voting. Please try again later.

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.