- Veeam Support Knowledge Base
- Adding on-premises SharePoint organization to Veeam Backup for Microsoft 365 fails with "Encountered an internal error in the SSL library"
Adding on-premises SharePoint organization to Veeam Backup for Microsoft 365 fails with "Encountered an internal error in the SSL library"
| KB ID: | 2693 |
| Product: |
Veeam Backup for Microsoft 365 | 6.0 | 7.0 | 7a | 8 | 8.1 | 8.2 | 8.3 | 8.4 | 8.5 | 8.6 Veeam Backup for Microsoft Office 365 | 5.0 |
| Published: | 2018-07-24 |
| Last Modified: | 2026-05-04 |
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Challenge
Adding an on-premises SharePoint organization with the Use SSL parameter enabled fails with the following error:
"Connecting to remote server <servername> failed with the following error message: The server certificate on the destination computer (<servername>:<port>) has the following errors: Encountered an internal error in the SSL library."
Cause
WinRM service is not configured to use HTTPS.
Solution
To make WinRM use HTTPS, follow the Microsoft article How To: Configure WINRM for HTTPS on each machine in your SharePoint farm.
Once done, ensure that the specified port matches the one configured as described above, and try adding the organization again.
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