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WinRM Service cannot process the Request

KB ID: 2707
Product: Veeam Backup for Microsoft Office 365
Version: Any
Published: 2018-08-20
Last Modified: 2020-08-13

Challenge

When adding an On-Prem or Hybrid organization to Veeam Backup for Office 365 we get the following error:
User-added image

Cause

The On-Premises Exchange server does not have Powerhsell authentication enabled. 

Solution

On the On-Premises Exchange server, you need to enable Basic Authentication (See Below)
User-added image
  1. Open the Exchange Admin Center and Click on Servers
  2. Choose the Virtual Directories tab
  3. Click on Powershell (Default Web Site) or Powershell (Exchange Web Services web site)
  4. Choose authentication
  5. Enable “Basic Authentication”
KB ID: 2707
Product: Veeam Backup for Microsoft Office 365
Version: Any
Published: 2018-08-20
Last Modified: 2020-08-13
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