Veeam ONE Reporter error "Failed to RetrieveProperties: Insufficient privileges"
| KB ID: | 2753 |
| Product: | Veeam ONE | 6.0 | 6.5 | 7.0 | 8.0 | 9.0 | 9.5 | 10 | 11 |
| Published: | 2018-09-12 |
| Last Modified: | 2021-04-27 |
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
Challenge
Veeam ONE Reporter shows the following error message during the Object properties collection task:
2018-01-08 03:00:10.3791 ERROR 5984 18 EXCEPTION: Permission to perform this operation was denied. 2018-01-08 03:00:12.9585 ERROR 5984 18 EXCEPTION: Failed to RetrieveProperties: "". Insufficient privileges. You need to have 'System.Read' privilege on 'Folder:group-d1' object.
Cause
Veeam ONE Reporter cannot get access to the root node on the vCenter server side to collect the topology.
Solution
Make sure that all the required permissions were provided for the root object on the vCenter server side (not only for child entities).
NOTE: If it does not help try to add a new vCenter account and assign required permissions or use vshpere.local\administrator account as possible workarounds and contact Veeam Support.
NOTE: If it does not help try to add a new vCenter account and assign required permissions or use vshpere.local\administrator account as possible workarounds and contact Veeam Support.
More information
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.
Spelling error in text
Thank you!
Your feedback has been received and will be reviewed.
KB Feedback/Suggestion
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case
Thank you!
Your feedback has been received and will be reviewed.