Cloud Connect replication fails with "The following hosts are incompatible with the target host"
| KB ID: | 2874 |
| Product: | Veeam Backup & Replication, Veeam Cloud Connect |
| Version: | 9.5 Update 4 |
| Published: | 2019-01-18 |
| Last Modified: | 2020-08-13 |
Challenge
An attempt to start or create a Cloud Connect replication job fails with the error message: ”The following hosts are incompatible with the target host”.
Cause
The following scenarios are known to cause the issue:
- Tenant’s Veeam installation had been updated to the latest version (9.5 Update 4) before the SP's installation.
- SP's Cloud Connect server was unavailable during the upgrade.
Solution
On the Tenant's side, navigate to Backup Infrastructure -> Service Providers, open SP's properties and click through the settings finishing the wizard.
| KB ID: | 2874 |
| Product: | Veeam Backup & Replication, Veeam Cloud Connect |
| Version: | 9.5 Update 4 |
| Published: | 2019-01-18 |
| Last Modified: | 2020-08-13 |
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