Challenge
Veeam support statement for features and functionality marked as “experimental”
Cause
Features and functionality marked as “Experimental” allow customers access software features that are still in the early stages of Veeam’s quality control process, and have not been thoroughly tested across all scenarios and/or all platform versions. Veeam makes these features available to get early feedback and validation by the field testing in different environments.
Solution
Veeam will officially support features and functionality marked as “experimental” with the following limitations:
- Support SLAs are not guaranteed, for example due to the additional time required to create a test lab to reproduce an issue.
- Hotfixes and patches related to experimental features have lower priority, as the preference is given to non-experimental features.