1-800-691-1991 | 9am - 8pm ET
EN

Veeam Experimental Support Statement

KB ID: 2976
Published: 2019-07-11
Last Modified: 2020-10-14

Challenge

Veeam support statement for features and functionality marked as “experimental”.

Cause

Features and functionality marked as “Experimental” allow customers access to software features that are still in the early stages of Veeam’s quality control process which have not been thoroughly tested across all scenarios and/or all platform versions. Veeam makes these features available to get early feedback and validation through field testing in different environments.

Solution

Veeam will officially support features and functionality marked as “experimental” with the following limitations:

  • Support SLAs are not guaranteed, for example due to the additional time required to create a test lab to reproduce an issue.
  • Hotfixes and patches related to experimental features have lower priority, as the preference is given to non-experimental features.

Nevertheless, it is in Veeam's best interest to make experimental features and functionality work in each environment whenever possible, as it helps us to ship such features faster and at a higher quality level.

More information

KB ID: 2976
Published: 2019-07-11
Last Modified: 2020-10-14

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.
We're working on it please try again later
Knowledge base content request
By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.