- Veeam Support Knowledge Base
- Unable to Create Folder (name: ) Error
Unable to Create Folder (name: ) Error
| KB ID: | 3097 |
| Product: | Veeam Backup for Microsoft 365 |
| Version: | 4.0.0.1345, 4.0.0.1553 |
| Published: | 2020-02-10 |
| Last Modified: | 2020-08-13 |
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Challenge
The following error occurs when creating a folder in the S3-Compatible Object Storage bucket: "Unable to create folder (name: <folder_name>)".
Cause
Certain S3-compatible API do not support an unsigned payload used by Veeam Backup for Microsoft 365 as the x-amz-content-sha256 authorization header. Applicable to builds: 4.0.0.1345, 4.0.0.1553.
Solution
Upgrade the Veeam Backup for Microsoft 365 server to version 4.0b (build 4.0.0.2516) or contact technical support to get a patch for version 4.0a (build 4.0.0.1553).
More Information
Veeam Backup and Replication and the S3-Browser tool (a 3rd party tool for S3 storage) are not affected.
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