https://login.veeam.com/en/oauth?client_id=nXojRrypJ8&redirect_uri=https%3A%2F%2Fwww.veeam.com%2Fservices%2Fauthentication%2Fredirect_url&response_type=code&scope=profile&state=eyJmaW5hbFJlZGlyZWN0TG9jYXRpb24iOiJodHRwczovL3d3dy52ZWVhbS5jb20va2IzMTA2IiwiaGFzaCI6IjJlODY2ODMyLWNiMTItNDlhYS05YzgzLTRmZTkzYjc4NjVkYyJ9
1-800-691-1991 | 9am - 8pm ET
Contact Sales Downloads Support Forums
EN

Unable to Add Workers to Bahrain or Hong Kong Regions

KB ID: 3106
Product: Veeam Backup for AWS
Version: 1.0.0.303
Published: 2020-02-13
Last Modified: 2020-08-13

Challenge

When adding a worker instance to the Bahrain or Hong Kong regions, the following error occurs: "AWS was not able to validate the provided access credentials".

Cause

Veeam Backup for AWS uses the Global STS endpoint.

Solution

To add a worker to the Bahrain or Hong Kong regions, do the following:
  1. Open the IAM Console.
  2. Go to Account Settings > Security Token Service (STS).
  3. Set the Global endpoint to Valid for all AWS regions.
For more information about AWS Security Token Service, see this Amazon article.
KB ID: 3106
Product: Veeam Backup for AWS
Version: 1.0.0.303
Published: 2020-02-13
Last Modified: 2020-08-13
BACK TO KB SEARCH

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

Knowledge base content request
By submitting, you agree that your personal data will be managed by Veeam in accordance with the Privacy Policy.

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please go back try again later.

Stay up to date with Veeam product updates, latest news, and recent content.
By subscribing, you are agreeing to receive information about Veeam products and events and to have your personal information managed in accordance with the terms of Veeam's Privacy Policy. You can unsubscribe at any time.