- Veeam Support Knowledge Base
- Unable to Add Workers to Bahrain or Hong Kong Regions
Unable to Add Workers to Bahrain or Hong Kong Regions
| KB ID: | 3106 |
| Product: |
Veeam Plug-In for AWS | 7 | 8 | 9 | 9.1 | 10 Veeam Backup for AWS | 1 | 2 | 3 | 4 | 5 | 5a | 6 | 6a |
| Published: | 2020-02-13 |
| Last Modified: | 2023-05-08 |
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Challenge
When adding a worker instance to the Bahrain or Hong Kong regions, the following error occurs:
AWS was not able to validate the provided access credentials.
Cause
Veeam Plug-In for AWS uses the Global STS endpoint.
Solution
To add a worker to the Bahrain or Hong Kong regions, do the following:
- Open the IAM Console.
- Go to Account Settings > Security Token Service (STS).
- Set the Global endpoint to Valid for all AWS regions.
For more information about AWS Security Token Service, see this Amazon article.
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