Unable to Add Workers to Bahrain or Hong Kong Regions
Unable to Add Workers to Bahrain or Hong Kong Regions
KB ID:
3106
Product:
Veeam Backup for AWS
Version:
1.0.0.303
Published:
2020-02-13
Last Modified:
2020-08-13
Challenge
When adding a worker instance to the Bahrain or Hong Kong regions, the following error occurs: "AWS was not able to validate the provided access credentials".
Cause
Veeam Backup for AWS uses the Global STS endpoint.
Solution
To add a worker to the Bahrain or Hong Kong regions, do the following:
Open the IAM Console.
Go to Account Settings > Security Token Service (STS).
Set the Global endpoint to Valid for all AWS regions.
For more information about AWS Security Token Service, see this Amazon article.