How to customize welcome email template in the Veeam Service Provider Console

KB ID: 3138
Product: Veeam Service Provider Console | 6.0
Published: 2020-04-02
Last Modified: 2022-03-15
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Purpose

This article documents how to customize the Welcome emails sent out by the Veeam Service Provider Console.

Solution

To customize the Welcome Email:

  1. Download the Welcome email sample on this article.
  2. Modify the required parameters in the template.
  3. On the Veeam Service Provider Console server, create a new folder named “Template” for the custom email in this directory:
    C:\Program Files\Veeam\Availability Console\ApplicationServer\
  4. Save your new Welcome email template as “WelcomeEmail.xslt” and place it in the “Template” folder.


Example 1

To change the subject for the Welcome email, use this section from the template:

<xsl:template name="EmailParam">
  <emailSubject>SAMPLE SUBJECT</emailSubject>
</xsl:template>

Example 2


Most of the parameters are self-descriptive. Below, you can find descriptions for the service provider and managed company's metadata. 

  • Information about a managed company
    • Client/Title
    • Client/FirstName
    • Client/LastName
    • Client/Company
    • Client/Login 
    • Client/Password
  • Information about a service provider
    • CompanyInfo/Company
    • CompanyInfo/CompanyURL
    • CompanyInfo/Email
    • CompanyInfo/Phone
    • CompanyInfo/Address

More information

MD5: c91d61dc4c0dc4a471d38e3cd0295d9a
SHA-1: 0ad3fc7c5f88958cd5441d8f16516dc9b38cc3d0
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