How to collect VSS trace
Challenge
Cause
VSSTrace can be used to trace VSS applications and get a detailed output that contains possible VSS error codes and events on Windows 7 and later. For details, see this Microsoft article.
Solution
- Download the VSSTrace tool.
- Save the file on the Veeam Agent machine. For example, C:\Users\Username\Downloads.
- Run Command Prompt as Administrator.
- Change directory to the folder with the VSSTrace tool. For example, cd C:\Users\Username\Downloads
- Launch the VSSTrace tool with the following command:
vsstrace +f 0xffff -l 255 -o vsstrace.log
Mind that Log Level must be 255. For details about additional log levels, see this Microsoft Enterprise Platforms Support article. - Start the backup job
- Once the backup job fails, press [Ctrl + C] to stop logs collection. The output file can be found in the folder where VSSTrace is saved (Step 2).
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