How to configure Veeam Agent with Work or School Account

KB ID: 3180
Product: Veeam Agent for Microsoft Windows
Version: 2.x-4.x
Published: 2020-05-14
Last Modified: 2020-08-13
Get weekly article updates
By subscribing, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.

Cheers for trusting us with the spot in your mailbox!

Now you’re less likely to miss what’s been brewing in our knowledge base with this weekly digest

error icon

Oops! Something went wrong.

Please try again later.

Challenge

When you configure a Veeam Agent backup job, the Microsoft OneDrive dialog window does not allow changes and closes automatically. As a result, it is impossible to change the account used to access Microsoft OneDrive as a backup target.

User-added image

Cause

Such behavior occurs in case there is a Microsoft account added in Settings > Accounts > Access work or school.

User-added image

Solution

There are 2 options to use Microsoft OneDrive as a backup target when configuring a Veeam Agent backup job:

  1. Use the account that is already set in Settings > Accounts > Access work or school to store backups on Microsoft OneDrive.
  2. Disconnect the account that is set in Settings > Accounts > Access work or school. Veeam Agent allows to change accounts if the computer is disconnected from the account. Configure the Veeam Agent backup job, then re-connect the account.
User-added image
Click here to send feedback regarding this KB, or suggest content for a new KB.
To report a typo on this page, highlight the typo with your mouse and press CTRL + Enter.

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

This form is only for KB Feedback/Suggestions, if you need help with the software open a support case

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Notice.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Verify your email to continue your product download
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend
Thank you!

Thank you!

Your feedback has been received and will be reviewed.

error icon

Oops! Something went wrong.

Please try again later.