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How to configure Veeam Agent with Work or School Account
| KB ID: | 3180 |
| Product: | Veeam Agent for Microsoft Windows |
| Version: | 2.x-4.x |
| Published: | 2020-05-14 |
| Last Modified: | 2020-08-13 |
Challenge
When you configure a Veeam Agent backup job, the Microsoft OneDrive dialog window does not allow changes and closes automatically. As a result, it is impossible to change the account used to access Microsoft OneDrive as a backup target.
Cause
Such behavior occurs in case there is a Microsoft account added in Settings > Accounts > Access work or school.
Solution
There are 2 options to use Microsoft OneDrive as a backup target when configuring a Veeam Agent backup job:
- Use the account that is already set in Settings > Accounts > Access work or school to store backups on Microsoft OneDrive.
- Disconnect the account that is set in Settings > Accounts > Access work or school. Veeam Agent allows to change accounts if the computer is disconnected from the account. Configure the Veeam Agent backup job, then re-connect the account.
| KB ID: | 3180 |
| Product: | Veeam Agent for Microsoft Windows |
| Version: | 2.x-4.x |
| Published: | 2020-05-14 |
| Last Modified: | 2020-08-13 |
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