- Veeam Support Knowledge Base
- Storage Plan Stuck in "Resetting" State
Storage Plan Stuck in "Resetting" State
| KB ID: | 3233 |
| Product: |
Veeam Recovery Orchestrator | 6.0 | 7.0 | 7.1 | 7.2 | 7.2.1 | 13 | 13.1 Veeam Disaster Recovery Orchestrator | 5.0 Veeam Availability Orchestrator | 3.0 | 4.0 |
| Published: | 2020-07-14 |
| Last Modified: | 2024-12-27 |
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Challenge
After Undoing a Halted Storage Plan or Resetting a Halted Storage Plan, the plan enters the "Resetting" state and cannot switch to another state.
Cause
If you have a large infrastructure or encounter any internal issues within the Veeam ONE database, the undo or reset operation may not complete promptly and could cause the plan to remain in the "Resetting" state.
Solution
- If the operation does not complete in 24 hours, the plan will be reset automatically.
- Alternatively, the plan can be reset manually.
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