Download and manage VCSP licenses on the Pulse portal

KB ID: 4084
Published: 2020-12-09
Last Modified: 2021-10-27
Languages: FR | ES
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Challenge

Accessing and managing the hosting rental (Veeam® Cloud & Service Provider) licenses on the VCSP Pulse self-service portal.

VCSP Pulse is an automated platform where the Service Providers can generate, edit, manage, download the rental licenses directly. The platform represents a collaboration hub between the Service Provider, their Aggregator and Veeam and provides more efficiency in working with licenses.

NOTE: Only migrated Service Providers who received a notification from Veeam or their Aggregator regarding their onboarding to VCSP Pulse can to log in to the platform. 

Solution

Quick Reference Guides

Expand the sections below

Downloading an Existing Rental License

1. Go to: https://propartner.veeam.com/vcsp-pulse

2. Click Login to Pulse

Login Pulse

 

3. Click Rental Agreement in the Navigation bar

Rental Agreement

 

4. Click on the contract number with an Active rental agreement status in the Contract Number column.

Contract Number

 

5. Click the Manage Licenses button

corrected 1

 

6. Click the license that you want to download

License download correct

 

7. Select the necessary product version and click Download

Product and download
Edit a License

1. Go to: https://propartner.veeam.com/vcsp-pulse

2. Click Login to Pulse

Login Pulse

 

3. Click Rental Agreement in the Navigation bar

Rental Agreement

 

4. Click on the contract number with an Active rental agreement status in the Contract Number column.

Contract Number

 

5. Click the Manage Licenses button

corrected 1

 

6. Click Edit and change the number of workloads for existing licenses

Edit license
Generate a New Rental License

1. Go to: https://propartner.veeam.com/vcsp-pulse

2. Click Login to Pulse

Login Pulse

 

3. Click Rental Agreement in the Navigation bar

Rental Agreement

 

4. Click on the contract number with an Active rental agreement status in the Contract Number column.

Contract Number

 

5. Click the Manage Licenses button

corrected 1

 

6. Click Request New Licenses to generate a new license file

edit license

 

7. In the License Description field, provide a description for a new license

Description field

 

8. Click Next

Next page

 

9. In the Available Products list, select the necessary product

Available Products

 

10. Drag and Drop the product to the Selected Products section and specify the amount of workloads

updated screenshot

 

11. Click Submit

Submit

More information

  •  For more information on VCSP Pulse Portal, see the Pulse Service Provider video tutorials: “Pulse Tutorials”.
    The videos provide an overview of the portal, details on how rental licenses can be managed and how to submit the monthly usage reports.
  •  VCSP Pulse works best in Google Chrome or Firefox and not in Internet Explorer, it’s best to turn off pop-up blockers. 
  • In order to have the ability to utilize the same licenses when you extend your agreement in the future, set the Auto Update option to Yes in your license management portal
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