1-800-691-1991 | 9am - 8pm ET
EN

Veeam Backup for Microsoft Office 365 5b cumulative patch KB4124

KB ID: 4124
Product: Veeam Backup for Microsoft Office 365 5.0
Published: 2021-03-05
Last Modified: 2021-05-31

Requirements

Please confirm you are running Veeam Backup for Microsoft Office 365 build 5.0.1.179 prior to installing this cumulative patch KB4124. You can check this under Help and Support > About in Veeam Backup for Microsoft Office 365 console. After upgrading, your build version will change to 5.0.1.207.

As a result of on-going R&D effort and in response to customer feedback, cumulative patch KB4124 provides a set of enhancements and bug fixes, the most significant of which are listed below:

Enhancements

  • Optimized operations with local cache to improve the performance of SharePoint backup to an object storage repository.

Resolved Issues

General

  • Adding Office 365 organization with modern app-only authentication fails with “Invalid Exchange Web Services response” error.
  • Backup job session processing rate may be displayed with a negative value of -1.
  • In the backup job wizard, some users may not be displayed and available for selection.

Backup

  • SharePoint backup fails with “An item with the same key has already been added” error.
  • Exchange mailbox backup fails with “The specified object was not found in the store” error.
  • Exchange mailbox backup fails with “Mailbox is already processed by another job” error.
  • Under certain conditions, Exchange mailbox backup fails with “One or more of the specified parts could not be found. The part may not have been uploaded, or the specified entity tag may not match the part's entity tag” error.
  • Exchange mailbox backup fails with “Arithmetic operation results in an overflow” error.
  • In on-premises Exchange organizations, public folder backup fails with “Value cannot be null. Parameter name: source” error.
  • Microsoft Teams backup may fail with “400 - Bad request - Value cannot be null. Parameter name: token” error. For more details, see KB4123.
  • SharePoint personal site backup may fail with “Failed to resolve personal site owner. A user may not have a valid Microsoft Office 365 license with a SharePoint plan enabled” error.
  • After moving existing OneDrive and SharePoint backups to an object storage repository, a new backup job targeted at this repository may fail to create restore points.

Restore

  • OneDrive and SharePoint items restore with modern auth with allowed legacy protocols may fail with an authentication error.

Reporting

  • In the License Overview report, a user display name is displayed instead of a UPN.

Solution

To install the cumulative patch KB4124:

Make sure all jobs are stopped and disabled.

  1. Download VeeamBackupOffice365_5.0.1.207_KB4124.zip
  2. Execute VeeamBackupOffice365_5.0.1.207_KB4124.msp as administrator on the Veeam Backup for Microsoft Office 365 server.
  3. Execute VeeamExplorerForExchange_5.0.1.207_KB4124.msp as administrator on each machine where Veeam Explorer for Microsoft Exchange is installed.
  4. Execute VeeamExplorerForSharePoint_5.0.1.207_KB4124.msp as administrator on each machine where Veeam Explorer for Microsoft SharePoint is installed.
  5. Execute VeeamExplorerForTeams_5.0.1.207_KB4124.msp as administrator on each machine where Veeam Explorer for Microsoft Teams is installed. 
  6. If there are any remote proxies in your environment, please update those as described here.
  7. Enable all jobs back.
KB ID: 4124
Product: Veeam Backup for Microsoft Office 365 5.0
Published: 2021-03-05
Last Modified: 2021-05-31

Couldn't find what you were looking for?

Below you can submit an idea for a new knowledge base article.
Report a typo on this page:

Please select a spelling error or a typo on this page with your mouse and press CTRL + Enter to report this mistake to us. Thank you!

Spelling error in text

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Your report was sent to the responsible team. Our representative will contact you by email you provided.

Oops! Something went wrong.

Please try again later.

KB Feedback/Suggestion

By submitting, you are agreeing to have your personal information managed in accordance with the terms of Veeam's Privacy Policy.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Thank you for your interest in Veeam products!
We've sent a verification code to:
  • Incorrect verification code. Please try again.
An email with a verification code was just sent to
Didn't receive the code? Click to resend in sec
Didn't receive the code? Click to resend

ty icon

Thank you!

We have received your request and our team will reach out to you shortly.

OK

error icon

Oops! Something went wrong.

Please try again later.