- Veeam Support Knowledge Base
- CDP filters installation fails with "Storage providers offline"
CDP filters installation fails with "Storage providers offline"
| KB ID: | 4242 |
| Product: | Veeam Backup & Replication |
| Published: | 2021-12-13 |
| Last Modified: | 2023-03-16 |
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Challenge
When installing the CDP I/O Filter, the operation fails with "Storage providers are offline."
When this occurs you may also notice that within the VMWare GUI the VMWare storage providers show as disconnected.
The following is an example of what can be found in the I/O Deployment log:
C:\Programdata\Backup\Utils\I_O_filter_deployment.log
Error Unable to create a storage policy: one or more storage providers are offline. Check the storage provider state using vSphere Client (vCenter > Configure > Storage Providers) and follow the VMware recommendations for offline storage providers: [_https://kb.vmware.com/s/article/76633_]. Once you've made the required changes, launch this wizard again. (System.NotSupportedException)
Cause
Solution
That script and usage details are available on VMware KB84197: /storage/log filling up after vCenter upgrade to 7.0u2. The script is listed on that KB on the right side in the " Attachments " section.
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