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Last 24 hours -> Running view lists sessions that are actually in stopped state

KB ID: 4249
Product: Veeam Backup & Replication
Version: 11a GA
Published: 2021-12-09
Last Modified: 2023-02-28
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Challenge

Under certain circumstances, the Last 24 hours > Running view displays "extra" sessions that are actually in a stopped state.
Example where it states 3 tasks are running but the list shows far more than that.
An example where 3 tasks are running, but the "Running" view displays completed stopped tasks.

Cause

To improve UI responsiveness, some UI data is cached. The issue described in this article occurs when that cached information is not up-to-date.

Solution

To manually refresh the displayed list of tasks, press F5 (on your keyboard) while the Last 24 hours > Running view is opened.

Improvements were made in Veeam Backup & Replication 11a P20211123 to reduce the frequency of this issue.

If you are using Veeam Backup & Replication 11a P20211123 or newer and this issue persists, please create a case with Veeam Support.

If this KB article did not resolve your issue or you need further assistance with Veeam software, please create a Veeam Support Case.

To submit feedback regarding this article, please click this link: Send Article Feedback
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