Failed to retrieve licenses for ## users.
Veeam Backup for Microsoft 365 5.0:
Veeam Backup for Microsoft 365 6.0:
C:\ProgramData\Veeam\Backup365\Logs\<org name>\<job name>\Job.<job name>_yyyy_mm_dd_hh_mm_ss.log
Trying to obtain license for firstname.lastname@example.org
Failed to obtain license
Error: Access is denied.
Warning: Authorization denied. Identity: new_domain\new_hostname$ (expected: old_domain\old_hostname$) Error: Access is denied.
Change the hostname or domain, or both, back to what it was previously so that it aligns with what is expected by Veeam Backup for Microsoft 365.
Note: The duration of the first job run will be longer than usual, as the newly added job will be synchronizing the data in the repository to resume regular backup activity.
This form is only for KB Feedback/Suggestions, if you need help with the software open a support case