When the short date locale setting is configured to display the year as two digits (YY), the Veeam Kubernetes Service service fails to start automatically. When attempting to start the service manually, a pop-up appears with the error:
Windows could not start the Veeam Kubernetes Service service on Local Computer. Error 1064: An exception occurred in the service when handling the control request.
When this occurs, the following error is written to the Veeam Kubernetes Service log file:
Error Failed to run Kasten Platform Service. Error Certificate was not found. Thumbprint: 'ABFD8B5FBCDFF6260D48470BE10FAA3762ABD310' (Veeam.Backup.PlatformServices.Kasten.CertificateNotFoundException)
Due to the short date locale setting being set to value using two digits to represent the year (YY), instead of four (YYYY), the service fails to process the certificate end date correctly.
Because the Veeam Kubernetes Service service runs as Local System, to resolve this issue, you must change the Short date format for system accounts to M/d/yyyy.
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